International
Flat rate = $20 AUD
Please check any import fees you may be liable for before ordering.
Shipping Policy
Australia
FREE Standard Shipping over $50
Automatically applied at check-out.
Orders are shipped via Australia Post and takes 2 - 7 business days to be delivered.
All orders are dispatched from Brisbane within 24 hours of placing your order.
Standard Shipping
Standard shipping for order under $50 is a flat rate of $7. All orders are dispatched from Brisbane within 24 hours.
Orders are shipped via Australia Post and takes 2 - 7 business days to be delivered.
Express Shipping
Express Shipping is a flat rate of $15 and takes 1 - 3 business days after time of dispatch for delivery
Orders are shipped via Australia Post and dispatched from our Brisbane warehouse within 24 hours of purchase.
Processing Times
Orders are processed Monday to Friday and are shipped from our Brisbane warehouse within 24 hours of placement, excluding weekends and public holidays.
Tracking information is sent via email within 24 hours of the item being shipped.
Tracking Details
You will receive your tracking number via email when your order has been fulfilled.
Additional Information
If a change of address is made directly with your local post office, DiamondGlo will not be held responsible for any loss or mis-delivered parcels.
Requests for change of address must be made directly with DiamondGlo via email prior to your order being shipped. If you have any questions please email our customer care team at enquiries@diamondglo.com.au
DiamondGlo is not responsible for lost or stolen packages or packages delayed in transit.
The shipping cost for orders is non-refundable.
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